Privacy policy
Privacy Policy
Last updated: May 2026
1. Who We Are RDL Studios operates rdlstudios.shop. We are committed to protecting your personal data and handling it responsibly.
2. What Data We Collect When you place an order or contact us, we may collect:
- Your name and email address
- Billing and payment information (processed securely by Shopify)
- Your IP address and browsing behaviour on our site
- Any information you provide when contacting us via Discord or our contact form
- Any plugin requirements, server details, or technical information you share with us during the custom order process
Please note that Discord is a US-based platform. Any communications via Discord may be processed and stored outside the UK in accordance with Discord's own Privacy Policy.
3. How We Use Your Data We use your data to:
- Process and fulfil your orders
- Contact you regarding your purchase within 24 hours
- Send order confirmations and updates
- Discuss and deliver custom plugin orders based on your requirements
- Improve our website and services
4. Sharing Your Data We do not sell or share your personal data with third parties, except where necessary to process your payment (Shopify Payments) or comply with legal obligations.
5. Data Retention We retain your data for as long as necessary to fulfil your order and comply with legal requirements.
6. Your Rights Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us via Discord or our contact page.
7. Cookies Our website uses cookies to improve your browsing experience. By continuing to use rdlstudios.shop, you consent to our use of cookies.
8. Contact
RDL Studios